Notices to Our Viewers.
Website & General Disclaimer
These pages contain information about Rappel Health Law Group, P.L., a law firm with offices in Vero Beach and West Palm Beach are intended to provide general information only. Our main office is located in Vero Beach, Florida, United States of America. Our corporate satellite office is located in West Palm Beach, Florida, United States of America.
This web site is established by Rappel Health Law Group for general informational purposes only and is not intended to be used nor should it be used by anyone accessing it for any other purpose. Nothing in these pages constitutes legal advice or should be taken as such. You should consult a suitably qualified lawyer on any specific legal problem or matter. No one should act or not act based on any information contained here. No one should take or not take any action with respect to his or her legal affairs without directly consulting with a lawyer in person. No one accessing this site should conclude that by doing so Rappel Health Law Group is giving any legal advice of any kind or that any lawyer-client relationship is formed between any person accessing the site and Rappel Health Law Group or any lawyer at Rappel Health Law Group, or that any offer is being made to do so. Such a relationship requires direct, personal contact between you and one of our attorneys and an express agreement that such a relationship is established.
Rappel Health Law Group takes all reasonable care to ensure that the information contained on this website is accurate. However, no warranty or representation is given that the information and materials contained on it are complete or free from errors or inaccuracies. To the extent permitted by applicable laws, Rappel Health Law Group accepts no liability for any loss or damages or expenses of any kind including without limitation compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, or claims by third parties howsoever arising in connection with your use of this website, the copying or use of any information or material contained in or referred to in this website.
No information of any kind which the sender views to be confidential or related to any need for legal advice should be sent to any lawyer or other person at Rappel Health Law Group unless and until the sender has directly contacted a lawyer at Rappel Health Law Group and that lawyer has specifically authorized such information to be sent to Rappel Health Law Group.
Links Rappel Health Law Group may from time to time provide links that will enable you to access the websites of third parties directly from our site. Please note that such third party sites are not under our control and we do not contribute to the content of such websites. When you click through to these sites you leave the area controlled by us. We cannot accept responsibility for any issues arising in connection with either the third party's use of your data, the site content or the services offered to you by these sites.
Copyright © 2005 - 2020 Rappel Health Law Group - all rights reserved.
Unless indicated to the contrary, all materials on this website including design, text, graphics and photographs are the copyright of Rappel Health Law Group and all of our rights are reserved. Rappel Health Law Group, P.L. is the owner of the trademarks appearing on this website and all associated trade names and logos unless indicated to the contrary. All other trademarks, logos and names appearing on this website are the property of their respective owners, as indicated.
You may download, print and copy extracts from this site for your personal use only and any copied material must include all copyright or other proprietary notices appearing on it. No right, title or interest in any downloaded materials or software is transferred to you by such downloading. You may not make any other use of material on this site (including reproductions except as above, publications, alteration or distribution) without our prior written permission.
Website & General Disclaimer
These pages contain information about Rappel Health Law Group, P.L., a law firm with offices in Vero Beach and West Palm Beach are intended to provide general information only. Our main office is located in Vero Beach, Florida, United States of America. Our corporate satellite office is located in West Palm Beach, Florida, United States of America.
This web site is established by Rappel Health Law Group for general informational purposes only and is not intended to be used nor should it be used by anyone accessing it for any other purpose. Nothing in these pages constitutes legal advice or should be taken as such. You should consult a suitably qualified lawyer on any specific legal problem or matter. No one should act or not act based on any information contained here. No one should take or not take any action with respect to his or her legal affairs without directly consulting with a lawyer in person. No one accessing this site should conclude that by doing so Rappel Health Law Group is giving any legal advice of any kind or that any lawyer-client relationship is formed between any person accessing the site and Rappel Health Law Group or any lawyer at Rappel Health Law Group, or that any offer is being made to do so. Such a relationship requires direct, personal contact between you and one of our attorneys and an express agreement that such a relationship is established.
Rappel Health Law Group takes all reasonable care to ensure that the information contained on this website is accurate. However, no warranty or representation is given that the information and materials contained on it are complete or free from errors or inaccuracies. To the extent permitted by applicable laws, Rappel Health Law Group accepts no liability for any loss or damages or expenses of any kind including without limitation compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, or claims by third parties howsoever arising in connection with your use of this website, the copying or use of any information or material contained in or referred to in this website.
No information of any kind which the sender views to be confidential or related to any need for legal advice should be sent to any lawyer or other person at Rappel Health Law Group unless and until the sender has directly contacted a lawyer at Rappel Health Law Group and that lawyer has specifically authorized such information to be sent to Rappel Health Law Group.
Links Rappel Health Law Group may from time to time provide links that will enable you to access the websites of third parties directly from our site. Please note that such third party sites are not under our control and we do not contribute to the content of such websites. When you click through to these sites you leave the area controlled by us. We cannot accept responsibility for any issues arising in connection with either the third party's use of your data, the site content or the services offered to you by these sites.
Copyright © 2005 - 2020 Rappel Health Law Group - all rights reserved.
Unless indicated to the contrary, all materials on this website including design, text, graphics and photographs are the copyright of Rappel Health Law Group and all of our rights are reserved. Rappel Health Law Group, P.L. is the owner of the trademarks appearing on this website and all associated trade names and logos unless indicated to the contrary. All other trademarks, logos and names appearing on this website are the property of their respective owners, as indicated.
You may download, print and copy extracts from this site for your personal use only and any copied material must include all copyright or other proprietary notices appearing on it. No right, title or interest in any downloaded materials or software is transferred to you by such downloading. You may not make any other use of material on this site (including reproductions except as above, publications, alteration or distribution) without our prior written permission.
Rappel Health Law Group In The U.K.
Rappel Health Law Group As An Overseas Law Practice
Rappel Health Law Group is a Professional Limited Liability Company in the State of Florida, Document Number, L05000095188, EIN No. 51-0555286. The law firm is listed as an overseas practice with the Solicitors Regulation Authority. SRA No. 629222. (Non-regulated SRA firm within England & Wales). The applicable SRA No. 492691 is also assigned to the law firm's only practicing Solicitor, Craig Marc Rappel, whom is an equity owner in the Firm and a regulated SRA person. The law firm's headquarters are located in Vero Beach, Florida, United States of America; and is registered as a foreign overseas branch company in England & Wales as Rappel Health Law, Ltd. in accordance with the Companies Act 2006, Companies House No. FC031121; UK Establishment No. BR016186; VAT No.: GB 170 7335 16. The Registered Branch Office in England and Wales is 33 Hazelwood, Upper Park, Loughton, Essex IG10 4ET United Kingdom. Voice: +44 (0)20 7564 027492.
Please note that where we refer to a "Partner" at Rappel Health Law Group whether in this website or in any document or in any correspondence or communication, the term "Partner" means a Governor (equity owner and director) of Rappel Health Law Group in accordance with the Florida Revised Limited Liability Act and the Florida Professional Service Corporation and Limited Liability Company Act and shall not be construed as indicating or meaning that the Governors of Rappel Health Law Group are carrying on business in partnership within the meaning of the Partnership Act 1890 (England) or the Uniform Partnership Act, as amended (Florida Statutes, D.C. Official Code, Missouri Revised Statutes and Michigan Compiled Laws) or the Partnerships Act 1990 (Ontario).
A list of Members of Rappel Health Law Group is available from the Group Counsel Bio page.
Rappel Health Law Group, as a overseas practice with headquarter offices outside of England & Wales, is regulated by the Solicitors Regulation Authority, the independent regulatory body of The Law Society of England and Wales.
The Law Society is the professional body for solicitors in England and Wales. It represents the interests of its members and works on behalf of the wider public to enhance the rule of law and ensure a strong, effective, independent and diverse profession. As an approved regulator under the Legal Services Act, the Law Society has set up the Solicitors Regulation Authority to discharge the Law Society's regulatory responsibilities. In doing so, the Solicitors Regulation Authority acts independently of the Law Society. It makes and enforces the rules which solicitors and firms regulated by the the Solicitors Regulation Authority must follow. It works in the public interest to uphold the regulatory objectives in the Legal Services Act.
If you're unhappy with our services or fees and are unable to resolve the matter with us, you can contact the Legal Ombudsman. The Solicitors Regulation Authority code of conduct and SRA Overseas Rules applies to us. Additionally, we are regulated by the Florida Bar, the District of Columbia Bar, the State Bar of Michigan , the Missouri Bar and the Law Society of Ontario. The Florida Bar rules of professional conduct, the District of Columbia rules of professional conduct, the Michigan rules of professional conduct , the Missouri rules of professional conduct, and the Law Society of Ontario rules of professional conduct also applies to us. You may contact those regulatory authorities as well if you have a complaint about our services or our fees.
U.K. Privacy Requirements & Data Protection Notice
Rappel Health Law Group, P.L. (Rappel Health Law, Ltd. registered in England & Wales) is committed to protecting and respecting privacy of its clientele. This policy sets out the basis on which any personal information we collect from clients who are overseas in the U.K., or that they provide to us, on our website will be used. Our privacy practices notice for U.S. based clients is located on our main privacy page.
For the purpose of the General Data Protection Regulation (“GDPR”, from the GDPR implementation date of 25 May 2018) or, until GDPR implementation date, the Data Protection Act 1998, (collectively the “Data Protection Laws”) the Data Controller is Rappel Health Law, Ltd.
All personal information relating to clients of our firm world-wide and to others with whom we have professional dealings is held and processed by us in accordance with your instructions, applicable data protection legislation and the rules of any regulatory body with jurisdiction over us and our duty of confidentiality. We may make such information available to other firm branch offices and we will take all reasonable steps to ensure that such information is held on the same terms of confidentiality and applicable data protection legislation and the rules of any regulatory body with jurisdiction over them. We collect and process some or all of the following types of information from you in the course of your use of the Website, our provision of our services, or otherwise conducting any business relationship with you:
We use public sources such as LinkedIn to research or obtain the contact details of individuals who we reasonably believe may have an interest in our services and can assist us in assisting our clientele.
We use the information you provide primarily for the provision of legal services to you and for related purposes including updating and enhancing client records, analysis to help us manage our practice, statutory returns and legal and regulatory compliance and for marketing purposes. Our use of that information is subject to your instructions, the Data Protection Act 2018 and our duty of confidentiality. Please note that our work for you may require us to give information to third parties such as expert witnesses and other professional advisers. You have a right of access under data protection legislation to the personal data that we hold about you.
We may from time to time send you information that we think might be of interest to you. If you do not wish to receive that information please notify our office in writing.
Where information is required to be disclosed by law, we will only disclose necessary information. Unless otherwise agreed we may disclose to third parties that you are or have been a client. We may also disclose to third parties that we are or have acted for you on a matter if information about that matter is in the public domain or you specifically consent to that disclosure.
Individuals have a right of access under data protection legislation to any personal data that we may hold about them upon written request. We may from time to time send you information which we think might be of interest to you. If you do not wish to receive that information or wish to update your personal information or request access to it or have any other queries or requests about our processing of your personal information, please contact the partner in charge of the matter.
If you contact us with comments or specific requests we will collect the information necessary to provide the service, which may include your name, telephone number and an e-mail address. We will use your information to provide you with the services you have requested. Once you are registered you can amend these details at any time by contacting us at: privacy@rappelhealthlaw.com.
We may contact you by mail, telephone or e-mail with information about legal services, materials, news or training that may be of interest to you. By providing us with your address, telephone number or email address, you consent to being contacted by these methods for these purposes. If you no longer wish to receive information or marketing from us please contact us at: privacy@rappelhealthlaw.com at any time.
If we need to transfer your personal information to countries which do not provide the same level of data protection as the U.K., we will put a contract in place to ensure that your information is adequately protected.
We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so. Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
The Website may, from time to time, contain links to and from the websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal data to these websites.
When you give us information about another individual for business purposes, you do so on the basis that the other individual has agreed and has consented to the processing of his or her personal data and to the transfer of his or her information abroad and to your receiving on his or her behalf any data protection notices.
If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please let us know by contacting us at: postmaster@rappelhealthlaw.com. If you want to know what personal information we hold on you, you can access it under the terms of the Data Protection Act. If you want to exercise this right, please write to: Head of Compliance enclosing a cheque for the administration fee of £10 made payable to Rappel Health Law, Ltd.
All information we hold about you is not stored on any secure servers within the UK are stored on secure servers within the United States or Canada.
If you would like further information please contact Us, or our Data Protection Officer. We will not otherwise transfer your personal data outside of the United Kingdom to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
If you would like to exercise any of those rights, please:
The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
We reserve the right to modify this Notice at any time. Any changes we may make to our Notice in the future will be notified and made available to you using the Website. Your continued use of the services and the Website shall be deemed your acceptance of the varied Privacy Notice.
This privacy policy is applicable only to any branch operations within England & Wales and may change from time to time and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. You can check our privacy policy at this page at any time. It was last updated on 24 May 2018.
U.K. Financial Services and Markets Act 2000 Disclaimer
We are not authorised under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012. We may be able, in certain circumstances, to engage in investment activities which are incidental to our legal services or which are regarded as a necessary part of our legal services in accordance with the Financial Conduct Authority's exempt professional firm regulation contained in the Financial Services and Markets Act 2000. In doing so, we are regulated by the Law Society of England and Wales. As we are not authorised by the U.K. Financial Conduct Authority, we are not able to give advice on the merits of investment transactions, and nothing we say or do should be construed as an invitation or inducement to engage in investment activity.
Currently, we are not included on the register maintained by the U.K. Financial Conduct Authority for professional firms (such as solicitors and accountants) that are allowed to undertake some regulated activities in addition to their normal professional services. We are not covered by the Financial Ombudsman Service or the Financial Services Compensation Scheme. We are covered by compensation arrangements mandated by our professional body, The Law Society of England and Wales. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority (the independent body of The Law Society). The register for authorised solicitor firms can be accessed via the U.K. Financial Conduct Authority's website at www.fca.uk.org.
Consumer Protection in the U.K. Notice
The UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, as amended confer protection on consumers (i.e. individuals acting outside their business purchasing services at a distance, e.g. by telephone, fax, email but not face to face). If you are a consumer and your instructions to us have not been given at a face-to-face meeting, you would generally have the right under the Regulations to cancel those instructions, without any cost to you, within 14 working days of those instructions being received by us. If we reasonably consider that the matter is urgent and that to protect you we need to start our work immediately, and then you exercise the right to cancel under the Regulations, we are entitled to be paid for the work we have done.
Client Relations & Care Policy
When we are retained by a client, we will enter into an express engagement agreement which will also consist of specific information about the standard of service and appropriate level of service. Our written engagement agreement will address the specific Instructions accepted by us; the agreed costs basis for fulfilling initial Instructions; the anticipated costs of fulfilling future instructions (if relevant); details of our complaints procedure; client money and accounting procedure and requirements; money laundering and criminal proceeds prevention requirements; anti-discrimination policy; and other regulatory requirement notifications as applicable to our overseas law practice in England and Wales.
If an issue arises, of any nature, which causes a client's concern, whether relating to the fees of Rappel Health Law Group or the general conduct of Rappel Health Law Group, in the first instance the Client should raise the matter with Craig Marc Rappel, the law firm's practising Solicitor, informally, and we should seek to resolve such issues professionally and amicably. In the event that we cannot reach a satisfactory resolution, you should then write to Mr. Rappel formally. If the dispute continues and cannot be resolved despite our best endeavors and you remain unhappy or concerned about the service we provided then the Solicitors Regulation Authority can help you if you are concerned about our behavior. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.
What do to if we cannot resolve your complaint, then the Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
Contact details Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9am to 5pm.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
This service is available to individuals, very small businesses, (defined as enterprises which employ fewer than 10 persons and whose annual turnover or annual balance sheet does not exceed €2 million) charities, clubs and trusts. You will need to bring a complaint to the Legal Ombudsman within 6 months of receiving a final written response from us about your complaint. A client may also be entitled to apply for an assessment of a bill sent by the Firm under Part III of the Solicitors Act 1974. Please note that the Legal Ombudsman may not consider a complaint about a bill if a client has applied to the court for assessment of that bill. You may write to other regulatory authorities such as the District of Columbia Bar Office of Bar Counsel, the Florida Bar Attorney Consumer Assistant Program, the Attorney Grievance Commission of the State of Michigan, the Office of Chief Disciplinary Court of the Missouri Supreme Court and the Complaints Services of the Law Society of Ontario. Further details relating to the duties and powers of the Solicitors Regulation Authority can be found on their website.
Rappel Health Law Group As An Overseas Law Practice
Rappel Health Law Group is a Professional Limited Liability Company in the State of Florida, Document Number, L05000095188, EIN No. 51-0555286. The law firm is listed as an overseas practice with the Solicitors Regulation Authority. SRA No. 629222. (Non-regulated SRA firm within England & Wales). The applicable SRA No. 492691 is also assigned to the law firm's only practicing Solicitor, Craig Marc Rappel, whom is an equity owner in the Firm and a regulated SRA person. The law firm's headquarters are located in Vero Beach, Florida, United States of America; and is registered as a foreign overseas branch company in England & Wales as Rappel Health Law, Ltd. in accordance with the Companies Act 2006, Companies House No. FC031121; UK Establishment No. BR016186; VAT No.: GB 170 7335 16. The Registered Branch Office in England and Wales is 33 Hazelwood, Upper Park, Loughton, Essex IG10 4ET United Kingdom. Voice: +44 (0)20 7564 027492.
Please note that where we refer to a "Partner" at Rappel Health Law Group whether in this website or in any document or in any correspondence or communication, the term "Partner" means a Governor (equity owner and director) of Rappel Health Law Group in accordance with the Florida Revised Limited Liability Act and the Florida Professional Service Corporation and Limited Liability Company Act and shall not be construed as indicating or meaning that the Governors of Rappel Health Law Group are carrying on business in partnership within the meaning of the Partnership Act 1890 (England) or the Uniform Partnership Act, as amended (Florida Statutes, D.C. Official Code, Missouri Revised Statutes and Michigan Compiled Laws) or the Partnerships Act 1990 (Ontario).
A list of Members of Rappel Health Law Group is available from the Group Counsel Bio page.
Rappel Health Law Group, as a overseas practice with headquarter offices outside of England & Wales, is regulated by the Solicitors Regulation Authority, the independent regulatory body of The Law Society of England and Wales.
The Law Society is the professional body for solicitors in England and Wales. It represents the interests of its members and works on behalf of the wider public to enhance the rule of law and ensure a strong, effective, independent and diverse profession. As an approved regulator under the Legal Services Act, the Law Society has set up the Solicitors Regulation Authority to discharge the Law Society's regulatory responsibilities. In doing so, the Solicitors Regulation Authority acts independently of the Law Society. It makes and enforces the rules which solicitors and firms regulated by the the Solicitors Regulation Authority must follow. It works in the public interest to uphold the regulatory objectives in the Legal Services Act.
If you're unhappy with our services or fees and are unable to resolve the matter with us, you can contact the Legal Ombudsman. The Solicitors Regulation Authority code of conduct and SRA Overseas Rules applies to us. Additionally, we are regulated by the Florida Bar, the District of Columbia Bar, the State Bar of Michigan , the Missouri Bar and the Law Society of Ontario. The Florida Bar rules of professional conduct, the District of Columbia rules of professional conduct, the Michigan rules of professional conduct , the Missouri rules of professional conduct, and the Law Society of Ontario rules of professional conduct also applies to us. You may contact those regulatory authorities as well if you have a complaint about our services or our fees.
U.K. Privacy Requirements & Data Protection Notice
Rappel Health Law Group, P.L. (Rappel Health Law, Ltd. registered in England & Wales) is committed to protecting and respecting privacy of its clientele. This policy sets out the basis on which any personal information we collect from clients who are overseas in the U.K., or that they provide to us, on our website will be used. Our privacy practices notice for U.S. based clients is located on our main privacy page.
For the purpose of the General Data Protection Regulation (“GDPR”, from the GDPR implementation date of 25 May 2018) or, until GDPR implementation date, the Data Protection Act 1998, (collectively the “Data Protection Laws”) the Data Controller is Rappel Health Law, Ltd.
All personal information relating to clients of our firm world-wide and to others with whom we have professional dealings is held and processed by us in accordance with your instructions, applicable data protection legislation and the rules of any regulatory body with jurisdiction over us and our duty of confidentiality. We may make such information available to other firm branch offices and we will take all reasonable steps to ensure that such information is held on the same terms of confidentiality and applicable data protection legislation and the rules of any regulatory body with jurisdiction over them. We collect and process some or all of the following types of information from you in the course of your use of the Website, our provision of our services, or otherwise conducting any business relationship with you:
- Information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to our services (including but not limited to news alerts), or requesting further information or services. We may also ask you for information when you complete a survey or enter contests.
- Specifically, personal details such as name, email address, place of work, position, country, telephone number or any information input by you when using the Website, completing our survey forms or using our services.
- In respect of the personnel engaged by our customers and suppliers (or prospective customers and suppliers), and with whom we come into contact in connection with the relationship between Us and our customer and supplier, we will process your contact details and any other information that you provide to us.
- If you contact Us, We may keep a record of that correspondence.
- We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.
- Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
We use public sources such as LinkedIn to research or obtain the contact details of individuals who we reasonably believe may have an interest in our services and can assist us in assisting our clientele.
We use the information you provide primarily for the provision of legal services to you and for related purposes including updating and enhancing client records, analysis to help us manage our practice, statutory returns and legal and regulatory compliance and for marketing purposes. Our use of that information is subject to your instructions, the Data Protection Act 2018 and our duty of confidentiality. Please note that our work for you may require us to give information to third parties such as expert witnesses and other professional advisers. You have a right of access under data protection legislation to the personal data that we hold about you.
We may from time to time send you information that we think might be of interest to you. If you do not wish to receive that information please notify our office in writing.
Where information is required to be disclosed by law, we will only disclose necessary information. Unless otherwise agreed we may disclose to third parties that you are or have been a client. We may also disclose to third parties that we are or have acted for you on a matter if information about that matter is in the public domain or you specifically consent to that disclosure.
Individuals have a right of access under data protection legislation to any personal data that we may hold about them upon written request. We may from time to time send you information which we think might be of interest to you. If you do not wish to receive that information or wish to update your personal information or request access to it or have any other queries or requests about our processing of your personal information, please contact the partner in charge of the matter.
If you contact us with comments or specific requests we will collect the information necessary to provide the service, which may include your name, telephone number and an e-mail address. We will use your information to provide you with the services you have requested. Once you are registered you can amend these details at any time by contacting us at: privacy@rappelhealthlaw.com.
We may contact you by mail, telephone or e-mail with information about legal services, materials, news or training that may be of interest to you. By providing us with your address, telephone number or email address, you consent to being contacted by these methods for these purposes. If you no longer wish to receive information or marketing from us please contact us at: privacy@rappelhealthlaw.com at any time.
If we need to transfer your personal information to countries which do not provide the same level of data protection as the U.K., we will put a contract in place to ensure that your information is adequately protected.
We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so. Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
The Website may, from time to time, contain links to and from the websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal data to these websites.
When you give us information about another individual for business purposes, you do so on the basis that the other individual has agreed and has consented to the processing of his or her personal data and to the transfer of his or her information abroad and to your receiving on his or her behalf any data protection notices.
If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please let us know by contacting us at: postmaster@rappelhealthlaw.com. If you want to know what personal information we hold on you, you can access it under the terms of the Data Protection Act. If you want to exercise this right, please write to: Head of Compliance enclosing a cheque for the administration fee of £10 made payable to Rappel Health Law, Ltd.
All information we hold about you is not stored on any secure servers within the UK are stored on secure servers within the United States or Canada.
If you would like further information please contact Us, or our Data Protection Officer. We will not otherwise transfer your personal data outside of the United Kingdom to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
- access to your personal data and to certain other supplementary information that this Notice is already designed to address.
- require us to correct any mistakes in your information which we hold.
- require the erasure of personal data concerning you in certain situations.
- receive the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
- object at any time to processing of personal data concerning you for direct marketing.
- object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
- object in certain other situations to our continued processing of your personal data.
- otherwise restrict our processing of your personal data in certain circumstances.
- claim compensation for damages caused by our breach of any data protection laws.
If you would like to exercise any of those rights, please:
- email, call or write to us,
- let Us have enough information to identify you [(eg account number, user name, registration details)],
- let Us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
- let Us know the information to which your request relates [including any account or reference numbers, if you have them]
The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
We reserve the right to modify this Notice at any time. Any changes we may make to our Notice in the future will be notified and made available to you using the Website. Your continued use of the services and the Website shall be deemed your acceptance of the varied Privacy Notice.
This privacy policy is applicable only to any branch operations within England & Wales and may change from time to time and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. You can check our privacy policy at this page at any time. It was last updated on 24 May 2018.
U.K. Financial Services and Markets Act 2000 Disclaimer
We are not authorised under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012. We may be able, in certain circumstances, to engage in investment activities which are incidental to our legal services or which are regarded as a necessary part of our legal services in accordance with the Financial Conduct Authority's exempt professional firm regulation contained in the Financial Services and Markets Act 2000. In doing so, we are regulated by the Law Society of England and Wales. As we are not authorised by the U.K. Financial Conduct Authority, we are not able to give advice on the merits of investment transactions, and nothing we say or do should be construed as an invitation or inducement to engage in investment activity.
Currently, we are not included on the register maintained by the U.K. Financial Conduct Authority for professional firms (such as solicitors and accountants) that are allowed to undertake some regulated activities in addition to their normal professional services. We are not covered by the Financial Ombudsman Service or the Financial Services Compensation Scheme. We are covered by compensation arrangements mandated by our professional body, The Law Society of England and Wales. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority (the independent body of The Law Society). The register for authorised solicitor firms can be accessed via the U.K. Financial Conduct Authority's website at www.fca.uk.org.
Consumer Protection in the U.K. Notice
The UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, as amended confer protection on consumers (i.e. individuals acting outside their business purchasing services at a distance, e.g. by telephone, fax, email but not face to face). If you are a consumer and your instructions to us have not been given at a face-to-face meeting, you would generally have the right under the Regulations to cancel those instructions, without any cost to you, within 14 working days of those instructions being received by us. If we reasonably consider that the matter is urgent and that to protect you we need to start our work immediately, and then you exercise the right to cancel under the Regulations, we are entitled to be paid for the work we have done.
Client Relations & Care Policy
When we are retained by a client, we will enter into an express engagement agreement which will also consist of specific information about the standard of service and appropriate level of service. Our written engagement agreement will address the specific Instructions accepted by us; the agreed costs basis for fulfilling initial Instructions; the anticipated costs of fulfilling future instructions (if relevant); details of our complaints procedure; client money and accounting procedure and requirements; money laundering and criminal proceeds prevention requirements; anti-discrimination policy; and other regulatory requirement notifications as applicable to our overseas law practice in England and Wales.
If an issue arises, of any nature, which causes a client's concern, whether relating to the fees of Rappel Health Law Group or the general conduct of Rappel Health Law Group, in the first instance the Client should raise the matter with Craig Marc Rappel, the law firm's practising Solicitor, informally, and we should seek to resolve such issues professionally and amicably. In the event that we cannot reach a satisfactory resolution, you should then write to Mr. Rappel formally. If the dispute continues and cannot be resolved despite our best endeavors and you remain unhappy or concerned about the service we provided then the Solicitors Regulation Authority can help you if you are concerned about our behavior. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.
What do to if we cannot resolve your complaint, then the Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
- Within six months of receiving a final response to your complaint
- No more than six years from the date of act/omission; or
- No more than three years from when you should reasonably have known there was cause for complaint.
Contact details Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9am to 5pm.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
This service is available to individuals, very small businesses, (defined as enterprises which employ fewer than 10 persons and whose annual turnover or annual balance sheet does not exceed €2 million) charities, clubs and trusts. You will need to bring a complaint to the Legal Ombudsman within 6 months of receiving a final written response from us about your complaint. A client may also be entitled to apply for an assessment of a bill sent by the Firm under Part III of the Solicitors Act 1974. Please note that the Legal Ombudsman may not consider a complaint about a bill if a client has applied to the court for assessment of that bill. You may write to other regulatory authorities such as the District of Columbia Bar Office of Bar Counsel, the Florida Bar Attorney Consumer Assistant Program, the Attorney Grievance Commission of the State of Michigan, the Office of Chief Disciplinary Court of the Missouri Supreme Court and the Complaints Services of the Law Society of Ontario. Further details relating to the duties and powers of the Solicitors Regulation Authority can be found on their website.
Rappel Health Law Group In Canada
There are no branch operations in Canada at the current time. We are in the process of obtaining registration as a Extra-Provincial Limited Liability Company with the Ministry of Government and Consumer Services of the Province of Ontario pursuant to the Ontario Business Names Act. We are also seeking approval as a Multi-Discipline Partnership approval together with issuance of Foreign Legal Consultant Permits by the Law Society of Ontario. Further details on our operations in Canada will be updated accordingly as the bona fides process progresses towards our establishment of the provision for legal services in Canada.
Statement of Principles
Human rights legislation is afforded quasi-Constitutional status by the Supreme Court of Canada. It is of such import that under the Rules of Professional Conduct (for lawyers) and the Paralegal Rules of Conduct, licensees of the Law Society of Ontario have a special duty to respect human rights in their dealings with others. As a licensee of the Law Society of Ontario, we stand by the following principles:
Canada Privacy Requirements Notice (PIPEDA)
Any organization engaged in commercial activities in Canada is required to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Standards Association Model Code for the Protection of Personal Information incorporated by reference into PIPEDA. These obligations extend to lawyers and law firms operating within Canada. As a legal services firm, we also have professional and ethical obligations under the provincial laws of Ontario to keep confidential the information we receive in the context of a lawyer-client and agent-client relationship. The purpose of this Privacy Notice on PIPEDA is to expressly state as to why we ask for personal information, how we use it, what safeguards we employ, and how to contact us with privacy-related questions.
Personal information is defined in PIPEDA as information about an identifiable individual. Personal Information however, does not include your name, business title or business contact information in your capacity as an employee. Generally, we collect your personal information directly from you at the start of or during the course of our retainer. Sometimes we may obtain information about you from other sources such as a government registry or other professionals who serve you. We collect and uses Personal Information for the following purposes: Providing legal services and products to the Client; Advising Clients of the legal services provided by Rappel Health Law, as well as, ongoing developments of the law; Auditing the services provided to our Clients; Administration, billing, accounting and collection issues related to a Client's account with Rappel Health Law; Compliance with all municipal, provincial, federal and other applicable laws; and such other specific purposes which are communicated to the client by a member of the law firm before collection of such Personal Information. Except when otherwise permitted by law, we will only use a Client's Personal Information for the purposes identified to the Client. When Personal Information is to be used for a purpose not identified, we will take all reasonable steps to ensure that new purpose is identified prior to use.
If you retain our firm, we will assume that we have your implied consent to our collection and use of your personal information to provide legal services to you, to issue invoices and to maintain our database of clients. Your provision of Personal Information to Rappel Health Law means that you agree and consent that the law firm can collect, use and disclose your Personal Information in compliance with PIPEDA. The law firm will not collect, use or disclose a Client's Personal Information without the Client's requisite consent, except in certain extraordinary circumstances. Such extraordinary circumstances shall include without limitation, when legal, medical or security reasons make it impossible or impractical to obtain consent or where it is otherwise in the best interests of the Client.
The most common method we use to obtain a Client's consent is by way of the Client's oral consent as confirmed by a retainer letter or, where applicable, by Client intake questionnaire. Where practicable, we may also obtain a Client's consent through oral communications. You may also consent by implied means such as when you have previously provided Personal Information to us and continue to use our legal services on other matters or where you provide us with your personal telephone number so that we can contact you at home or place of work.
Rappel Health Law Group is responsible for the Personal Information under its control and has appointed a Chief Privacy Officer to oversee our efforts to comply in all material respects with applicable privacy legislation. The Chief Privacy Officer and those designated by the Chief Privacy Officer (the "Privacy Team") address and investigate questions or concerns regarding a Client's Personal Information. To reach the Chief Privacy Officer, please call 1.772.778.8885 or e-mail: privacy@rappelhealthlaw.com.
You may withdraw your consent to our collection, use and disclosure of your personal information at any time, subject to legal and/or contractual restrictions and upon reasonable notice. Your withdrawal of consent to our collection, use and disclosure of your personal information may impact our ability to represent you and provide you with legal advice. Our Clients may withdraw their consent by written notice to us at any time, subject to any legal or contractual restrictions and reasonable notice. A Client's refusal to provide, or subsequent withdrawal of, his or her consent may affect the law firm's ability to provide the Client with legal services. A member of the law firm will inform the Client of the implications of such withdrawal. To withdraw consent, a Client should contact the Chief Privacy Officer in writing.
Generally, we do not disclose your personal information to third parties without your consent unless permitted or required by applicable laws or court orders. The following are some examples where we may disclose your personal information: such disclosure is necessary to collect fees or disbursements; we contract with a third party to provide us with certain services such as archival file storage or insurance. (In such cases, we will use contractual or other means to ensure the third party service provider is bound by obligations regarding privacy which are consistent with this policy); or we engage expert witnesses or other law firms on your behalf.
It is important that the information that we have on file be accurate and up-to-date. If, during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes. We may also ask you from time to time whether your personal information is up-to-date. We will retain Personal Information only for so long as it is needed to fulfill the purposes for which it was obtained and to meet our professional requirements as set out by the Law Society of Ontario and/or any other legal requirement, statutory or otherwise, from time to time.
This privacy policy is applicable only to any branch operations within Canada and may change from time to time and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. You can check our privacy policy at this page at any time. It was last updated in January 2018.
Canada Anti-Spam Law (CASL)
CASL stringently regulates "commercial electronic messages" (CEMs), being messages sent to an electronic address where one of its purposes is to encourage participation in a commercial activity. This prohibition is not limited to "spam", "mass mails", certain marketing efforts, or even messages that are "primarily" commercial: it applies to all CEMs. The prohibition applies if a computer system located in Canada is "used to send or access the electronic message", so it even applies to messages sent to or from other jurisdictions.
CASL generally prohibits sending a CEM unless both the recipient has consented to receiving it (express or implied); and the message contains prescribed information and an unsubscribe mechanism.
If you retain our firm, or communicate to us for enquiries via electronic messages, we will assume that we have your implied consent to respond to your electronic messages as not being an unsolicited message for the purposes of the CASL prohibitions and as part of CASL, there is an implied consent for you to receive messages from us as part of our business day-to-day attorney-client relationship. To learn more about CASL, go to fightspam.gc.ca.
There are no branch operations in Canada at the current time. We are in the process of obtaining registration as a Extra-Provincial Limited Liability Company with the Ministry of Government and Consumer Services of the Province of Ontario pursuant to the Ontario Business Names Act. We are also seeking approval as a Multi-Discipline Partnership approval together with issuance of Foreign Legal Consultant Permits by the Law Society of Ontario. Further details on our operations in Canada will be updated accordingly as the bona fides process progresses towards our establishment of the provision for legal services in Canada.
Statement of Principles
Human rights legislation is afforded quasi-Constitutional status by the Supreme Court of Canada. It is of such import that under the Rules of Professional Conduct (for lawyers) and the Paralegal Rules of Conduct, licensees of the Law Society of Ontario have a special duty to respect human rights in their dealings with others. As a licensee of the Law Society of Ontario, we stand by the following principles:
- A recognition of the diversity of the Ontario public;
- A recognition that the Law Society is committed to Inclusive legal workplaces in Ontario, a reduction of barriers created by racism, unconscious bias and discrimination and better representation of racialized licensees in the legal professions in all legal workplaces and at all levels of seniority;
- Our special responsibility as a member of the legal profession to protect the dignity of all individuals, and to respect human rights laws in force in the Province of Ontario; and
- An acknowledgement of the obligation to promote equality, diversity and inclusion generally and in behaviour towards colleagues, employees, clients and the public.
Canada Privacy Requirements Notice (PIPEDA)
Any organization engaged in commercial activities in Canada is required to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Standards Association Model Code for the Protection of Personal Information incorporated by reference into PIPEDA. These obligations extend to lawyers and law firms operating within Canada. As a legal services firm, we also have professional and ethical obligations under the provincial laws of Ontario to keep confidential the information we receive in the context of a lawyer-client and agent-client relationship. The purpose of this Privacy Notice on PIPEDA is to expressly state as to why we ask for personal information, how we use it, what safeguards we employ, and how to contact us with privacy-related questions.
Personal information is defined in PIPEDA as information about an identifiable individual. Personal Information however, does not include your name, business title or business contact information in your capacity as an employee. Generally, we collect your personal information directly from you at the start of or during the course of our retainer. Sometimes we may obtain information about you from other sources such as a government registry or other professionals who serve you. We collect and uses Personal Information for the following purposes: Providing legal services and products to the Client; Advising Clients of the legal services provided by Rappel Health Law, as well as, ongoing developments of the law; Auditing the services provided to our Clients; Administration, billing, accounting and collection issues related to a Client's account with Rappel Health Law; Compliance with all municipal, provincial, federal and other applicable laws; and such other specific purposes which are communicated to the client by a member of the law firm before collection of such Personal Information. Except when otherwise permitted by law, we will only use a Client's Personal Information for the purposes identified to the Client. When Personal Information is to be used for a purpose not identified, we will take all reasonable steps to ensure that new purpose is identified prior to use.
If you retain our firm, we will assume that we have your implied consent to our collection and use of your personal information to provide legal services to you, to issue invoices and to maintain our database of clients. Your provision of Personal Information to Rappel Health Law means that you agree and consent that the law firm can collect, use and disclose your Personal Information in compliance with PIPEDA. The law firm will not collect, use or disclose a Client's Personal Information without the Client's requisite consent, except in certain extraordinary circumstances. Such extraordinary circumstances shall include without limitation, when legal, medical or security reasons make it impossible or impractical to obtain consent or where it is otherwise in the best interests of the Client.
The most common method we use to obtain a Client's consent is by way of the Client's oral consent as confirmed by a retainer letter or, where applicable, by Client intake questionnaire. Where practicable, we may also obtain a Client's consent through oral communications. You may also consent by implied means such as when you have previously provided Personal Information to us and continue to use our legal services on other matters or where you provide us with your personal telephone number so that we can contact you at home or place of work.
Rappel Health Law Group is responsible for the Personal Information under its control and has appointed a Chief Privacy Officer to oversee our efforts to comply in all material respects with applicable privacy legislation. The Chief Privacy Officer and those designated by the Chief Privacy Officer (the "Privacy Team") address and investigate questions or concerns regarding a Client's Personal Information. To reach the Chief Privacy Officer, please call 1.772.778.8885 or e-mail: privacy@rappelhealthlaw.com.
You may withdraw your consent to our collection, use and disclosure of your personal information at any time, subject to legal and/or contractual restrictions and upon reasonable notice. Your withdrawal of consent to our collection, use and disclosure of your personal information may impact our ability to represent you and provide you with legal advice. Our Clients may withdraw their consent by written notice to us at any time, subject to any legal or contractual restrictions and reasonable notice. A Client's refusal to provide, or subsequent withdrawal of, his or her consent may affect the law firm's ability to provide the Client with legal services. A member of the law firm will inform the Client of the implications of such withdrawal. To withdraw consent, a Client should contact the Chief Privacy Officer in writing.
Generally, we do not disclose your personal information to third parties without your consent unless permitted or required by applicable laws or court orders. The following are some examples where we may disclose your personal information: such disclosure is necessary to collect fees or disbursements; we contract with a third party to provide us with certain services such as archival file storage or insurance. (In such cases, we will use contractual or other means to ensure the third party service provider is bound by obligations regarding privacy which are consistent with this policy); or we engage expert witnesses or other law firms on your behalf.
It is important that the information that we have on file be accurate and up-to-date. If, during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes. We may also ask you from time to time whether your personal information is up-to-date. We will retain Personal Information only for so long as it is needed to fulfill the purposes for which it was obtained and to meet our professional requirements as set out by the Law Society of Ontario and/or any other legal requirement, statutory or otherwise, from time to time.
This privacy policy is applicable only to any branch operations within Canada and may change from time to time and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. You can check our privacy policy at this page at any time. It was last updated in January 2018.
Canada Anti-Spam Law (CASL)
CASL stringently regulates "commercial electronic messages" (CEMs), being messages sent to an electronic address where one of its purposes is to encourage participation in a commercial activity. This prohibition is not limited to "spam", "mass mails", certain marketing efforts, or even messages that are "primarily" commercial: it applies to all CEMs. The prohibition applies if a computer system located in Canada is "used to send or access the electronic message", so it even applies to messages sent to or from other jurisdictions.
CASL generally prohibits sending a CEM unless both the recipient has consented to receiving it (express or implied); and the message contains prescribed information and an unsubscribe mechanism.
If you retain our firm, or communicate to us for enquiries via electronic messages, we will assume that we have your implied consent to respond to your electronic messages as not being an unsolicited message for the purposes of the CASL prohibitions and as part of CASL, there is an implied consent for you to receive messages from us as part of our business day-to-day attorney-client relationship. To learn more about CASL, go to fightspam.gc.ca.